Clients reviews about BigJExpress Moving & Logistics LLC

BigJExpress Moving is without a doubt the best moving experience we have had. The customer service is unmatched and they are honest and transparent through the whole process. From initial contact the to final delivery and payment nothing but exceptional service and professionalism. They moved large bedroom furniture with ease and even navigated tough corners and stairs with an upright player piano and not one scratch or dent anywhere. They carefully wrapped and secured everything. If you need to move a few pieces or a whole house call them!! You will not be disappointed! I will definitely be utilizing them again in the future and will recommend them to anyone! If I could give more stars I would! ~ Meagan M

I have worked with 3 different moving companies in the last 7 years and the first two, I would not call back to do anything. Working with BigJExpress was amazing. From day 1, Josh was helpful in recommending things to make my move easier. There were two days that I hired him to help and both days were a breeze. They were professional from the get, making sure my stuff was protected and safe. The final day was the big move and they kept all my furniture wrapped up right and secure in the truck. They were efficient and made a daunting task go by quickly. I hope to NEVER move again but if I do, I will be calling Josh and his company to help me out!! ~ Angie S

Was desperately looking for someone to move a used floral cooler I purchased for my small business. Called a ton of places and they either weren’t interested in single item moves or wanted to charge me more the half the unit price to move it. My last attempt I got Josh and he was able to move it a few days later and for a very fair price. Day of, he was right on time at the sellers house and wrapped up the unit. Communicated with me along the route and was just sweet and helpful as could be when he arrived and set it up. I asked him for some cards to recommend him. Just a great experience all around. Side note: he isn’t hard on the eyes either. Lol ~ Wendy M

So glad we found Josh and his company! I’m out of state trying to orchestrate my parents move from St. Louis to Oregon. I rented a POD and helped them box most of their belongings but couldn’t be there for the load up. My elderly parents were stressed about it all fitting and the lifting. I hired Big J’s to load and secure the items for transport. Above and beyond, they agreed to supply and buy ahead of time the rope for box tie downs and added the nominal fee to our invoice. Communication was on spot, price was fair and they put my parents mind at ease as well as mine! Can’t thank them enough! They followed through on their word from beginning to end. 🤩 ~ Maureen L

Wound up hiring this company because the movers I had originally planned on using weren't able to make the date, so they referred me to Big J. And I was very happy with the results. Jeremy, the crew chief, was great. Two things were obvious right away - he cared about what he and his crew were doing, and he cared about his crew. The overall experience couldn't have been better. They were very careful with my belongings, and their prices were very reasonable. The day they moved me was miserably hot and humid and the crew did not slack. They were professional the whole way and they didn't complain. I will recommend them to anyone needing moving services. ~ Mike B

Called around to different companies this morning looking for someone to move a hot tub in the next week and this was the first call I was not scoffed at. Though they unfortunately were not able to help me move in the timeframe, they were incredibly friendly, helpful, and even went as far as to give personal recommendations in the area to help- One of those recommendations was someone I had not found online that WAS available! Thank you SO much! Those few minutes made a huge difference for me and I really appreciate it. Amazing customer service. I will absolutely be keeping your company in mind for future needs! ~ Jamie a

Hands down the best! I will never use anyone other than BigJExpress! Outstanding Communication! Scheduling was incredibly accommodating for what worked best for me despite their busy schedule. I was nervous about someone, other than me, handling what I hold dear to my heart. So, finding someone else who would care for that as much as I do, as you can imagine, is stressful. Until I met Josh. He showed honorable compassion as I was experiencing a delicate time. Everything was treated with outstanding care, better than I could ever hope for. BigJExpress was very efficient and positively personable. Thank you for going above and beyond! ~ Trish F

We’ve hired BigJ moving several times over the years. This time it was to move my parents into their new residence and boy do they have a lot of stuff. The guys and gal of BigJ were great to work with and moved everything with care and no complaint as again my parents have A LOT of random stuff. We would definitely recommend them as again we’ve used them about 4 times now within our family. Josh is great to work with and will make sure he has the right crew for your job. Vinny, Michelle, Alex and Little Josh were all great to work with as well! ~ Tiffany B

Joshua and his team is absolutely amazing. I 100% recommended them. They first did our moving and they were so knowledgeable about what to do and how to keep our furniture safe. Very organized, on time and working hard and fast. Today they moved a big dining set and again, amazing experience. They were very prepared, they moved it so quickly and kept it very well protected. They even told me what happened with some damage that another company did. Joshua also helped me taking care of a scratch that the other company did. Thanks again for your amazing work! ~ Ivy M

This is a wonderful moving company!! I had to move on short notice. I called them on a Friday afternoon, Josh called me back right away and was able to work me into his schedule the next morning! They are very professional, they moved my things into my storage unit and they got it done in no time. I used them a month later to bring my things to my new apartment, on the 3rd floor, they were wonderful bringing up heavy items, they are careful and quick! They are absolutely wonderful and worth every penny! I will never use another moving company!!!!! ~ Kristi M

Josh was very professional and easy to work with. He followed through on everything he promised up front from timing to pricing and then some, including assembling a complex Japanese bedframe for me (or I'd still be sleeping on the floor.) He kept me up to date on timing of arrival and his team was fast while still being careful with my belongings. Josh was with his team to oversee and help and was wonderful to work with. Would seek this group out again if I have a move in the future. Highly recommend. ~ Molly E

I reached out to find a moving company as quick as Possible with the situation that my son and I are facing, Josh had no available moving staff as he was fully booked a week out, But from the kindness of his heart, he reached out to some of the other moving companies he is friends with and helped me find another amazing kind company to help me! There are still loving people in this world today ❤️ Excellent customer service on top of caring for others I'm so thankful and blessed that I called BigJExpress Moving & Logistics LLC 🙏 God bless you! ~ melissa p

Moving can be incredibly stressful, but Josh and his team at BigJ Express made the entire process feel smooth and easy. From start to finish, they were professional, efficient, and genuinely kind. They carefully labeled everything for easy unpacking, and they took the time to place items in my new home not just with my guidance, but with their own thoughtful intuition—which really made the space feel homey right away. I felt like they truly cared. I highly recommend BigJ Express to anyone looking for a seamless, stress-free move! ~ justin z

BigJExpress is awesome! We would highly recommend them to anyone who is looking for movers. They quoted us a fair price, were professional and responsive to all of our questions. We moved out of state and they were fantastic. They were knowledgeable on how we should pack and how to keep all of our things safe. They did a great job getting all of our belongings to our new home timely and in perfect condition. During the move they were organized and worked quickly. Moving is stressful, but BigJExpress made it so much better! ~ Mary K

This is a rave because the move I required was on the more difficult end of the spectrum--not a big move, but challenging. Big J went above and beyond. I had to move and store beloved family furniture, china, porcelain sculptures, expensive antiques, several dozen fragile Waterford and antebellum leaded crystal/glass glasses goblets and serving dishes, delicate Italian enameled metal chandeliers, etc. I needed a meticulously careful mover and was lucky to have hired BigJ. It's a family-run business. Josh heads up a capable, efficient moving crew. His mother can be hired to pack beforehand. I hired both. Josh came by the house to see everything and discuss what was needed for the move. His willingness to come by on a Saturday(!) made the entire process flawless, fast and efficient, with every item wrapped, every china box well-packed and protected. Most important, I am 100% confident that my family's legacy will arrive safe and sound when I'm ready to have them shipped to me a 1000 miles away. HIGHLY RECOMMEND. ~ Google U

Josh was professional, thorough and friendly. I paid for packing, and moving. The prices have gone up remarkably in 5 years, anecdotally. The teams were fun to be around, and worked efficiently together. On move day, everything was in the truck in <3 hours, meaning simply that the man in the truck and the 3 in the building were working together smoothly. I could easily tell that the business is both ethically principled and practical. I would recommend Big J Express moving for any move because of the value of their service. ~ Tom D

Absolutely Outstanding! I cannot say enough good things about Big J's Express! I recently hired them to move a massive antique Church altar (easily around 1000 lbs of delicate plaster) from a small town in Illinois to my storage unit in St. Peters, MO, and they blew me away. From the very beginning, their communication was top-notch. They kept me updated every step of the way, letting me know when they were en route and checking in with progress throughout the day. When they arrived, they handled this beast of an altar with the utmost care—carefully dismantling it and packing every single heavy piece as if it were their own treasure. What could have been a stressful, nerve-wracking move turned into a seamless experience thanks to their professionalism and skill. I was so worried about this move, but they handled it flawlessly. They are true pros and absolute heroes in my book! If you are moving anything—big, small, delicate, or heavy—I cannot recommend Big J's Express enough. They went above and beyond, and I would hire them again in a heartbeat. Unbelievable job! ~ Chris B

We used BigJExpress when moving from St. Louis to Chicago. Joshua is very professional and responsible to all the moving details. He and his staff worked extra hard in a humid weather and paid special attention to all furnitures including our piano. The price is very reasonable when compared with other companies and the quote Joshua gave is fairly accurate. We cannot ask for more. Highly recommend if you are looking for a moving company in St. Louis or neighboring areas. ~ Lai X

From Start to finish BigJ was great! Answered the phone by the third ring. He able to adjust his schedule to get us moved on the day we needed on short notice. Quoted us a fair price, communicated as needed, and showed up on time. Each member of the crew was professional, kind and treated our possessions with care. I am so impressed I recommended him to my daughter who is moving this spring. Wish everyone I dealt with had this company’s work ethic! ~ Raye B

As a business owner my needs go beyond just lifting heavy objects, let's face it, many companies are capable of that. The reason Big J is my go to moving company is because they are always on time, and give me status updates on when they will be there. In my business this is huge!!! Plus of course the shoe protectors, and how they treat MY customers property and items with respect.....yeah, good luck finding that somewhere else. ~ Reef K

Big J and his crew were the best! I hired him based on these reviews and they were wonderful. Josh was involved in every aspect of my service. He took the appt, helped me plan my move and he was leading the team on move day. Any contact I had with this company was with Big Josh. I just wish more people took such an involved role in their business. Dont even look any further for a moving company...Big J is the best! ~ Julie G

I would highly recommend using Big J Express for any move! I used them twice within 2 months to move to a storage unit and then again into my new apartment. Big J and his workers are extremely kind and considerate when it comes to moving your personal items. Big J is easy to communicate with and reliable. They move quickly and keep prices cheap, which is a win win for the customer. I will 100% use Big J Express again for my next move. ~ Taylor B

My original movers canceled last minute so I contacted BigJExpress and they came out right away to assist with moving. They had no availability on that Saturday afternoon but Josh (I think that’s his name) was able to squeeze me in same day. They came and moved my furniture with no hesitation. Forever grateful for the convenience provided. They were careful, friendly and very professional. I highly recommend! ~ Milauna R

We hired Josh from Big J Express to move a piano down some steps into our garage. It ended up being a bigger job than we thought but they got it done safely and were very professional. Rather than charging us more Josh offered to honor the original price he quoted us which we were very impressed with. You don't run into many people willing to honor their word like that anymore. We would highly recommend using them! ~ Lilliah A

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